Practice management/EHRs/Finances

Patients who were younger, had a lower socioeconomic status, or Black race had a higher likelihood to no-show at new patient appointments, according to a study. Longer lead times were also associated with a higher likelihood to no-show.

In this cross-sectional study, 4628 patients with new patient appointments scheduled at an eye center were included. Overall, 16.4% (n = 759) of people did not show up for the appointments.

Age, median household income, insurance, race, and commute distance were characteristics…


View Conference Coverage

Take a look at some of our conference coverage, visit our roundup section.

Conference Roundup

  1. Jun 19, 2019

New SMART EHR™ Presented at AOA Optometry’s Meeting 2019

The new SMART EHR™ user interface (UI) includes a complete redesign of the previous Advantage SMART Practice®. In addition, screens have been streamlined to increase efficiency and ease of use.

Using real-time data, the UI helps…

Journal Scan

  1. Mar 03, 2021

Study identifies patient characteristics linked with appointment no-shows

Patients who were younger, had a lower socioeconomic status, or Black race had a higher likelihood to no-show at new patient appointments, according to a study. Longer lead times were also associated with a higher likelihood to no-show.

In this cross…