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Practice Management

Managing Difficult Conversations with Employees

Though not pleasant, managers need to have difficult conversations with employees now and then, noted Elizabeth Holloway, Laurie Brown, and Jolynn Cook, senior consultants with BSM Consulting in Incline Village, NV, during the American Society of Cataract and Refractive Surgery’s 2018 annual meeting in Washington, DC.  Tough topics include:  Employee...

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