Practice Management

Insights From a ‘Professional Problem-Solver’

Posted on

Bruce Maller, CEO of BSM Consulting, a healthcare consulting firm, tells the story of his initial foray into helping medical practices. His first client many years ago was an acquaintance who was part of an OB-GYN practice. “That was really the first opportunity for me to go in and problem-solve,” noted Maller. “It was a discovery — they actually listened to me. I’m this kid that really doesn’t have a lot of experience in business, doesn’t have an advanced degree, yet my message resonated with them.”

Thus began Maller’s career as a “professional problem-solver.” Forty years later, he and his organization remain highly-respected consultants. Maller recently shared his insights on the state of eye care and where he believes the profession is headed.

You can read more here.  

Bruce Maller on the state of ophthalmology. [Published online January 1, 2019]. Ophthalmology Management. https://www.ophthalmologymanagement.com/issues/2019/january-2019/bruce-maller-on-the-state-of-ophthalmology.  

Related Articles
New Patient Financial Engagement Services improves patient payments
Jul 28, 2021
Study identifies patient characteristics linked with appointment no-shows
Mar 02, 2021
Ethics & Professionalism: Road to the Future of Eye Care
Feb 18, 2021